Oregon Records Management System ORMS Logo Image

Chaves Consulting, Inc. (CCI), Arikkan, and Oregon Secretary of State Archives Division have formed a unique public-private partnership to implement the first statewide electronic records management solution of its kind in the country.

With the ever-increasing 1) Requests by the public for records and discovery, 2) Need to organize and search electronic and paper documents, and 3) Cost of electronic and paper records storage, Oregon’s Records Management Solution meets those needs through an innovative SaaS (Software as a Service) model. The model has been designed to fulfill agencies’ records management hardware, software, training, and support needs without the requirement of an up-front investment.


  • Partnership with the Oregon Archives Division ensures legally compliant records rules and configuration
  • Solution proven effective through previous implementations at the Oregon Secretary of States’ Offices and Oregon Pilot Agencies
  • Shifts agencies investment from a capital to an operational expense
  • Most cost-effective records management solution available based on monthly per-user cost which includes:
    • Software, hardware, 24/7 Oregon-based ORMS Help Desk, ongoing training, data storage, ongoing hardware and software maintenance and upgrades
    • No upfront infrastructure costs or maintenance required by the agencies
    • Updates, webinars, newsletters, conference calls, and remote access sessions which allows Arikkan to work with agencies on their desktop
  • Single point of contact to answer agency questions and Jira issues
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  • Use of Hewlett Packard TRIM® Records Management Software which delivers the most comprehensive tools and interfaces available. Features include:
    • Department of Defense 5015.2 certified to provide highest level of information security
    • Scheduled and automated destruction of records to reduces legal risk and liability
    • Robust search and retrieval capabilities
    • Central data repository located in state-of-the-art Tier 3+ data center located in a secure Oregon location
  • Additional records management services available through CCI and Arikkan as part of ORMS Master Agreement
  • Oregon-based CCI and Arikkan have a combined forty seven year history of serving Oregon State and Local government agencies with a proven track record of delivering service that goes Beyond the Call®
  • ORMS Help Desk provides Oregon agencies ongoing:
    • 24/7 support
    • Up-dates, webinars, newsletters, conference calls, and Go To Meeting sessions which allow CCI to remotely work with agencies on their desktop
    • Single point of contact to answer agency questions and Jira issues

For more information about Record Management please visit: http://ormsonline.synergydcs.com/ormsportal/