Chaves Consulting, Inc.'s (CCI) state-of-the-art technology and superior
customer service
make us an invaluable extension of your organization.
25+years experience serving government
agencies and private sector clients
Full range of outsourced administrative support and IT services provided
at
predictable costs including:
• Help Desk
• Customer Contact Center
• Software support
• Payment processing
• Discount mailing and fulfillment
• Billing and Accounts Receivable
• Product support
• Custom software design & interfaces
• Remote Hosting
• Other back office support services
Developing, implementing and administering city, county and local
government enterprise application systems.
Customers recommend CCI “without reservation” and rate CCI with “an
exuberant A+” What Customers Say......
CCI’s customer-centered staff makes process improvements to our customers’
business, saving them time and money.
Need to meet federal or state subcontracting requirements?
Subcontract with CCI, a certified:
• HUBZone
• Woman-Owned
• Small Business
NAICS Codes:
o
561110, Office Administrative
Services
o 561422, Telemarketing Bureaus & Other Customer Contact Centers
o 561421, Telephone Answering Services
o 561499, All Other Business Services
o 541910, Public Opinion Polling
o 518210, Data Processing, Hosting & Related Services
Kathleen and Richard Chaves
CCI is a customer
support center with more than twenty-five years of experience in
assisting government departments and private
sector companies. We are an extension of their organizations.
Our services include proven computer software solutions, administrative services,
call center and complete customer support. Operating as a client
partner, our trained experts provide solid,
responsive customer support with top efficiency, saving clients time, money
and staffing.
Customer and
client support is essential to solid, long term
business relationships. Crisp, fast responses, accurate
information, proven processing capabilities, excellent communication systems and caring, knowledgeable people
are needed to perform this task.CCI
has been providing these services to state and federal
government clients and the private sector as an
outsource partner for almost three
decades.
Clients choose CCI because we are a proven better
alternative to performing repetitive administrative tasks in-house. We provide systems, equipment,
facilities, expertise
and staffing at a predictable cost. Precise financial planning
allows your department to provide excellent customer service while staying
within budget.
Benefits from working with CCI include
saving time and money as well as gaining better budget control over staffing and
equipment. Our customer support center allows our clients to focus on their primary mission while we
take care of the details.
