ORMS

Oregon Records Management System ORMS logo

Secure, Compliant Records Management Software for Oregon Government Agencies

The Oregon Records Management System (ORMS) is a statewide electronic records management solution designed specifically for Oregon state and local government agencies. Through a unique public-private partnership between Chaves Consulting, Inc. (CCI), Arikkan, and the Oregon Secretary of State Archives Division, ORMS delivers a secure, cost-effective, and legally compliant platform for managing electronic records.

As public records requests continue to increase and agencies face growing demands for transparency, compliance, and information accessibility, ORMS provides a modern solution that simplifies records management while reducing costs and administrative burden.

ORMS cost comparison by agency

A Proven SaaS Records Management Solution

ORMS is delivered through an innovative Software-as-a-Service (SaaS) model that eliminates the need for significant upfront investments in hardware, software, and infrastructure.

What Is Included?

OpenText records management software

Secure cloud hosting

Data storage and backup

Ongoing software updates and upgrades

User training and education

24/7 Oregon-based support

System administration and maintenance

Dedicated customer success resources

With predictable monthly pricing, agencies can transition from large capital expenditures to a manageable operational expense model.

Why Oregon Agencies Choose ORMS

Built for Government Compliance

The partnership with the Oregon Secretary of State Archives Division ensures records retention schedules, policies, and system configurations align with Oregon records management requirements.

Proven Statewide Success

ORMS has been successfully implemented and utilized by the Oregon Secretary of State and multiple Oregon government agencies including townships, cities, school districts and specialty districts, and counties demonstrating measurable improvements in records organization, accessibility, and compliance.

No Upfront Infrastructure Costs

Avoid expensive hardware purchases, maintenance contracts, and internal IT resource requirements.

Secure and Reliable

ORMS utilizes OpenText Content Manager (formerly HP TRIM®, Micro Focus), one of the most trusted enterprise records management platforms available.

Key security features include:

Department of Defense (DoD) 5015.2-certified records management capabilities

Role-based security controls

Automated retention and disposition schedules

Advanced auditing and reporting

Robust search and retrieval functionality

Secure centralized repository

Reduce Legal Risk

Automated retention policies and scheduled record disposition help agencies maintain compliance while reducing exposure to legal, regulatory, and operational risks.

State-of-the-Art Oregon-Based Data Security

Agency records are securely stored within a professionally managed Tier 3+ data center located in Oregon. Click here to learn more about Synergy Data Center.

Dedicated Oregon-Based Support

ORMS clients receive ongoing support from experienced Oregon records management professionals. Every agency is assigned their individual Success Coordinator who acts as a single point of contact for all service needs, including technical assistance, Records Management guidance, and user support and management.

Continuous Training and Education

Agencies receive access to:

Live webinars

Remote training sessions

User conferences and workshops

Newsletters and product updates

One-on-one consultation opportunities

Request a Demonstration

Discover how ORMS can help your agency improve compliance, streamline records management, reduce costs, and respond faster to public information requests.

Contact us today at ORMSHelp@chavessupport.com to schedule a personalized demonstration and learn how Oregon Records Management System can support your agency's records management goals.

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