The Oregon Records Management System (ORMS) is a statewide electronic records management solution designed specifically for Oregon state and local government agencies. Through a unique public-private partnership between Chaves Consulting, Inc. (CCI), Arikkan, and the Oregon Secretary of State Archives Division, ORMS delivers a secure, cost-effective, and legally compliant platform for managing electronic records.
As public records requests continue to increase and agencies face growing demands for transparency, compliance, and information accessibility, ORMS provides a modern solution that simplifies records management while reducing costs and administrative burden.
ORMS is delivered through an innovative Software-as-a-Service (SaaS) model that eliminates the need for significant upfront investments in hardware, software, and infrastructure.
OpenText records management software
Secure cloud hosting
Data storage and backup
Ongoing software updates and upgrades
User training and education
24/7 Oregon-based support
System administration and maintenance
Dedicated customer success resources
With predictable monthly pricing, agencies can transition from large capital expenditures to a manageable operational expense model.
The partnership with the Oregon Secretary of State Archives Division ensures records retention schedules, policies, and system configurations align with Oregon records management requirements.
ORMS has been successfully implemented and utilized by the Oregon Secretary of State and multiple Oregon government agencies including townships, cities, school districts and specialty districts, and counties demonstrating measurable improvements in records organization, accessibility, and compliance.
Avoid expensive hardware purchases, maintenance contracts, and internal IT resource requirements.
ORMS utilizes OpenText Content Manager (formerly HP TRIM®, Micro Focus), one of the most trusted enterprise records management platforms available.
Key security features include:
Department of Defense (DoD) 5015.2-certified records management capabilities
Role-based security controls
Automated retention and disposition schedules
Advanced auditing and reporting
Robust search and retrieval functionality
Secure centralized repository
Automated retention policies and scheduled record disposition help agencies maintain compliance while reducing exposure to legal, regulatory, and operational risks.
Agency records are securely stored within a professionally managed Tier 3+ data center located in Oregon. Click here to learn more about Synergy Data Center.
ORMS clients receive ongoing support from experienced Oregon records management professionals. Every agency is assigned their individual Success Coordinator who acts as a single point of contact for all service needs, including technical assistance, Records Management guidance, and user support and management.
Agencies receive access to:
Live webinars
Remote training sessions
User conferences and workshops
Newsletters and product updates
One-on-one consultation opportunities
Discover how ORMS can help your agency improve compliance, streamline records management, reduce costs, and respond faster to public information requests.
Contact us today at ORMSHelp@chavessupport.com to schedule a personalized demonstration and learn how Oregon Records Management System can support your agency's records management goals.
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