Chaves Consulting has a complete infrastructure for providing customer support.  This includes hardware and software systems, procedures, trained experts and proven programs and project management. 

Leading Edge IBM I series

              Microsoft Server hardware environments

                                          Dedicated T-1 line connectivity

Volume production office equipment for copy, stuffing and mailing services

Web-based issue tracking and knowledgebase software

Call Center with the capability of virtually unlimited phone line connections

High-tech facility enabling quick response expansion as needed

 

We are your virtual administration department for customer support, deploying the latest systems and personnel expertise to delight your customers. Our expertise in performing your customer support and administrative tasks provides your agency the ability to focus on your primary mission, at less cost and with better control than attempting to set up internal support groups.