Oregon Secretary of State, Information Systems Division
Julie Pearson-Ruthven
Project Executive, Central Voter Registration Project
"Over the past year, Chaves Consulting has provided quality help desk
services, application training and customer support to the Oregon
Secretary of State and all 36 Oregon-counties regarding the newly
implemented Voter Registration and Elections Management Software. They
have played an integral role in helping Oregon meet a federal mandate
by quickly bringing issues to resolution and meeting the high
expectations of support of all our elections officials. Daily they
handle incoming calls from users who are frustrated and pressed for
fast resolution of their issues. They handle even the most difficult
situations with professionalism and follow them through to resolution.
Without reservation, we recommend Chaves Consulting to entities and
organizations interested in external help desk and call center
services."
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