"Over the past year, Chaves Consulting has provided quality help desk services, application training and customer support to the Oregon Secretary of State and all 36 Oregon-counties regarding the newly implemented Voter Registration and Elections Management Software. They have played an integral role in helping Oregon meet a federal mandate by quickly bringing issues to resolution and meeting the high expectations of support of all our elections officials. Daily they handle incoming calls from users who are frustrated and pressed for fast resolution of their issues. They handle even the most difficult situations with professionalism and follow them through to resolution. Without reservation, we recommend Chaves Consulting to entities and organizations interested in external help desk and call center services."

John Lindback
Director, Elections Division
Oregon Secretary of State's Office
"Chaves Consulting has served as a valuable partner with the Oregon Secretary of State's Office in successful implementation of our new statewide central voter registration system. Richard Chaves and his company were instrumental in helping us work closely with counties in Eastern Oregon on this complex and very difficult project. Chaves Consulting's customer service is professional, timely and efficient. We look forward to continuing our working relationship."

Janice Belnap
County Administrator
Malheur County Government
"It has been Malheur County's pleasure to work with Richard Chaves and Chaves Consulting over the past 20 years. Richard has always had his customer's best interests at heart and has worked to make our jobs easier. One thing we greatly appreciate is their ability to understand our needs and talk to us at a level we can understand. We have been given prompt service, over and above what we asked. From across the state we hear horror stories of computer services "gone wrong" and breathe a sigh of relief that we have Chaves Consulting to work with. It is with real confidence that we can recommend Chaves Consulting to you and assure you that you will find them as helpful as we always have."

Russell E. Byers
Oregon Health Plan Billing Contract Administrator
State of Oregon, Department of Human Services (DHS)
DMAP Office of Systems Support "The staff at Chaves Consulting provides outstanding customer support on a consistent basis. We were amazed how they met short timelines for creating custom software and learning our customer call center, billing and payment service business. Calls to our DHS workers have dropped significantly since Chaves Consulting took over the Oregon Health Plan billing services and help-desk support, resulting in time savings for staff at DHS. It is a pleasure to work with them."

Harvey Barnes
District Manager
Rockwood water PUD
"We receive excellent customer service. Each time we call, our questions or technical problems are solved quickly. We highly recommend Chaves Consulting and the Pacific Northwest Customer Center."

Nitin Khanna
President
Saber Consulting, Inc.
"Over the past three years, Chaves Consulting has proven to be one of Saber Consulting's best business partners. The quality of their services has consistently met and exceeded our expectations. It has been a pleasure to work with them and I recommend them to any organization seeking to outsource help desk or other back office services."

Mike Freese
Operations Manager
Saber Consulting, Inc.
"Chaves Consulting plays a key role in Saber's integrated customer support model, seamlessly augmenting Saber's help desk operations. The quality and responsiveness of Chaves' services meet Saber's high expectations and, more importantly, those of Saber's customers. We highly recommend Chaves to other organizations who are seeking to outsource some or all help desk operations, and are looking for committed strategic business partners."